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KVKK · PHI masking · Fail-closed

Service without touching patient data

An AI talking to patients cannot exist without safety. In Medvix, every message passes through consent, masking, and risk control first.

Medvix is not a doctor and does not provide medical diagnosis or treatment. In emergencies, call 112.

How it works

Consent-first

No chat starts without KVKK notice and explicit service consent from the patient.

PHI masking

National IDs, phone numbers, emails are masked as early as possible and never stored in plain text.

Fail-closed

When medical advice, drug recommendations, or identity collection risks are detected, the AI falls back to safe boundaries.

Emergency routing

When an emergency is detected, a 112/ER banner is shown. The AI never encourages continuing chat instead of seeking care.

Decision flow in three steps

Consent → AI decision → reply or human handoff. Every step is logged in the audit trail.

Try it yourself

See masking and decision behavior across scenarios. (Synthetic data; no real patient information.)

Compliance

  • KVKK (Turkish Data Protection Law 6698) compliant
  • Data Processing Agreement (DPA) ready to sign
  • Patient data stays on servers in Turkey
  • Audit log retained for every message
  • Annual penetration testing and security assessment

Let's review together

We can align security rules for your clinic in 15 minutes.